Ergebnisse für: Expectancy disconfirmation

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Oliver Mühlich, Ella Schneider
VDM Verlag Dr. Müller
59 € · Paperback

Customer satisfaction Expectancy disconfirmation Kundenzufriedenheit Student loyalty Student satisfaction Studentenzufriedenheit Studentloyalität

Student satisfaction has become a vital value for universities in the emerging struggle for the best students. Acknowledging this, the aim of the research presented here is to assess student satisfaction at the Aarhus School of Business (ASB) for the Summer University that was first introduced in Ju...

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