This book explores how the Covid-19 pandemic has impacted businesses of all types around the world. It investigates and consolidates the relationships that businesses have with their key stakeholders in order to shed light on the complexity of the challenges and corresponding solutions. The authors identify 12 key stakeholders and, utilizing the stakeholder theory, argue for a Dodecahedron shaped stakeholder model being prevalent wherein each stakeholder group has equal stake in importance and a need for all to cooperate in their relationships.
Featuring examples for each type of business relationship (e.g., B2B, consumer, government, stakeholder), this book offers researchers, students, scholars and policy makers a framework for creating resilience in business relationships during current and future crises.
Vijay Pereira
Post COVID-19 Pandemic Dodecahedron Shaped Stakeholder Model Coopetition Multinational Corporations (MNCs) Organisation for Economic Co-operation and Development (OECD) Small to Medium Enterprises (SMEs) Micro, Small and Medium Enterprises (MSMEs) MNC and MSME relationships MNC and SME relationships Relationships between MSMEs Relationships between SMEs SME and MSME relationships B2B relationships B2C relationships Relationships between business and government