Knowledge Works is a handbook full of ideas to help you drawon people's knowledge to keep ideas fresh, reduce waste, and buildcompetence and capability. You can either dip into it according toyour needs, or work through it in a more systematic way to create aplan to improve your organization's performance.
"Knowledge Works is a very practical book that providesproven solutions for important knowledge-related problems inorganizations including: how to convince managers that knowledge isimportant, how to create a knowledge-sharing culture, and how toimprove the quality of conversations. A must-read for all managersof knowledge-intensive organizations."
Daan Andriessen, Professor of Intellectual Capital, InhollandUniversity of Applied Sciences, The Netherlands
"To be successful as a manager, you need to make betterdecisions, be more innovative and to do more with less. In thishighly practical handbook, Christine Van Winkelen and Jane McKenzieoffer new ideas to challenge your current thinking and achievethis. Their work is soundly based on 10 years collaborativeresearch with the Knowledge Management Forum at the Henley BusinessSchool."
David Gurteen, Founder and Director, Gurteen KnowledgeCommunity
"This book shows in a very inspiring and hands-on way howknowledge works. This is an utmost important understanding in thegrowing intellectual economy for increased operational knowledgeeffectiveness. The book has in an impressive way systematized manychallenging K-works perspectives, from knowledge mapping and flowsto social media and knowledge creating conversations. It isdemonstrating a number of insightful real life stories and projectsduring 10 years of the Henley KM Forum, as well as providingvaluable reading notes. Happy Knowledge Work ..."
Leif Edvinsson, Honorary Chairman for the Henley KM Forum, TheWorld´s First Professor of Intellectual Capital
Christine van Winkelen
Business & Management Management Wirtschaft u. Management