This book discusses the Role Competency Matrix (RCM), a competency management system framework that helps organizations to quantify and manage workforce competencies and align them to business needs. An objective and transparent system for both employees and managers alike, the RCM helps managers make quantitative decisions to develop strategies for staffing needs, competency development, career progression and succession planning in the workforce. It also helps employees to identify the roles suited to their aspirations and capabilities and to take responsibility for their development.“The right people for the right roles” is key to effective workforce management, and workforce competencies must be optimally deployed to improve productivity, enhance job satisfaction and reduce attrition. At the same time, information technology (IT) businesses are under constant pressure to respond quickly to the ever-changing technology and business trends. Although, some organizations take a myopic “hire and fire” approach, in order to succeed, an organization must continually upgrade its workforce’s competencies in line with new demands.
Offers a quantitative approach to workforce competency management, enabling staffing, competency development, career progression and succession planning Includes a step-by-step approach to understand and implement quantitative competency management, as well as examples Presents a Role Competency Matrix (RCM) implementation approach in an organization, including the challenges involved
Mahesh Kuruba
IT and Role Competency Matrix Quantitative Competency Management Competency Index Competency Based Decisions Workforce Competency Artificial Intelligence in RCM