Customization-Oriented Design of Product-Service System
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Beschreibung
This book is devoted to the customization design of product/service system (PSS), making use of a systematic design process and a number of methods, especially Industrial Customer Activity Cycle Analysis, Service Quality Function Deployment, Service Function and Attribute Analysis, Modified Service Blueprint, Multi-Objective Optimization and Multi-Criteria Recommendation Method. The book is especially valuable in manipulating the problems of PSS requirements analysis, design conflict, design reuse and proactively response to customer. The methods in the book facilitate modular design of customized solutions and enhance PSS design efficiency. Presenting case studies, this book helps researchers and practitioners to understand the customization process and methods in the early development of PSS.
This book is devoted to the customization design of product/service system (PSS), making use of a systematic design process and a number of methods, especially Industrial Customer Activity Cycle Analysis, Service Quality Function Deployment, Service Function and Attribute Analysis, Modified Service Blueprint, Multi-Objective Optimization and Multi-Criteria Recommendation Method. The book is especially valuable in manipulating the problems of PSS requirements analysis, design conflict, design reuse and proactively response to customer. The methods in the book facilitate modular design of customized solutions and enhance PSS design efficiency. Presenting case studies, this book helps researchers and practitioners to understand the customization process and methods in the early development of PSS.
Provides a customization framework with a systematic design process and key technologies. Resolves the potential design conflicts to reduce possible defects in PSS delivery. Introduces modular design thinking to facilitate frequent design reuse. Utilizes module-based configuration to achieve flexible PSS customization. Proactively suggests the proposals of customizable offerings to customers.
Autor*in
Wenyan Song
Themen in »Customization-Oriented Design of Product-Service System«
Product-service system (PSS) Customization Requirement management Requirement interactions Design conflict Modularization PSS configuration Personalized recommendation