Total Quality Management of Construction Firms in South Africa

Beschreibung

This book presents an overview of the construction industry in South Africa, including the roles of the major players in South Africa’s built environment. In addition, it includes a three-year empirical and theoretical research study on Total Quality Management (TQM) among construction firms in South Africa, which utilizes the theory of diffusion of innovations (TDI) as a theoretical framework for investigating TQM development among local construction firms, while also drawing on the theory of reasoned action (TRA) and planned behavior (TPB) to delineate the adopter categorization that emerged from the TDI. The book will benefit a broader audience, including built environment practitioners (architects, engineers, quantity surveyors, valuers, and project managers), policymakers, academics and research students.
This book presents an overview of the construction industry in South Africa, including the roles of the major players in South Africa’s built environment. In addition, it includes a three-year empirical and theoretical research study on Total Quality Management (TQM) among construction firms in South Africa, which utilizes the theory of diffusion of innovations (TDI) as a theoretical framework for investigating TQM development among local construction firms, while also drawing on the theory of reasoned action (TRA) and planned behavior (TPB) to delineate the adopter categorization that emerged from the TDI. The book will benefit a broader audience, including built environment practitioners (architects, engineers, quantity surveyors, valuers, and project managers), policymakers, academics and research students.

Presents the development of total quality management in South Africa’s construction industry

Addresses both theoretical and practical aspects to present the findings of a three-year longitudinal survey among managers involved in construction projects in South Africa

With a focus on reader-friendliness, it contains animated illustrations as well as more conventional tables and figures

Autor*in

Oluwayomi K. Babatunde

Themen in »Total Quality Management of Construction Firms in South Africa«

Built Environment South Africa Construction Industry Total Quality Management (TQM) Theory of Diffusion of Innovations (TDI) Theory of Reasoned Action (TRA) Theory of Planned Behavior (TPB) Construction Project Management Quality Management Framework Operational Excellence Engineering Management

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