Building Total Quality is an essential reference to all those involved in the construction of a total quality organisation
T. Conti
assessment economics education learning management organization planning
It offers ideas for quality improvement that no management can afford to neglect if it is serious about success. - Quality World; ... a useful contribution to the further development of quality as a business performance improvement process. - Planning Production and Control; I recommend this book for series reading by curious people trying to build and maintain TQM within their company - Manufacturing Engineer
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