ITIL® V3

von Jan Bon Arjen Jong Axel Kolthof Mike Pieper Ruby Tjassing Annelies Veen Tieneke Verheijen

Preis unbekannt

Buch in deiner Nähe kaufen

oder

Beschreibung

This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the ‘lifecycle’ approach?

Autor*in

Jan Bon

Stimmen zu »ITIL® V3«

Details

ISBN: 9789087531027

Verlag: Van Haren Publishing