Serviceology for Services
Selected papers of the 1st International Conference of Serviceology
Buch in deiner Nähe kaufen
Beschreibung
Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.
Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.
Advanced works presented in this book that were selected from the proceedings of the 1st international conference on Serviceology (ICServ2013), held in October 16-18, 2013 in Tokyo Developed theories of service and maintenance based on general design theory Provide deep industry knowledge of future trends, and operations technology
Autor*in
Masaaki Mochimaru
Themen in »Serviceology for Services«
ICServ2013 Product Service System Service Economy and Productivity Service Engineering and Science Service Innovation and Design Engineering Economics
Stimmen zu »Serviceology for Services«
From the book reviews:
“This book is a collection of 38 papers that were presented at the First International Conference on Serviceology … . The authors always start by explaining the problem addressed in the paper. This is followed by a succinct summary of the supporting literature. … business process practitioners will find that this book adds new understanding of how business processes should be framed and designed. In my judgment, this book should be added to every university’s library.” (Don Chand, Computing Reviews, October, 2014)()