Quality is on everyone's lips. But what happens when quality development in educational organisations does not run smoothly and brings with it conflicts and challenges? This book sheds light on the organisational problems that kindergartens, primary schools and adult education institutions face when it comes to quality development. The author shows which typical problems occur and how these can be overcome with targeted strategies in order to establish a more constructive and sustainable approach to quality.
Marlena Kilinc
Qualitätsmanagement quality Problembearbeitung quality development qualitative Forschung quality management Grounded Theory problems Elementarbereich problem solving Grundschule qualitative research Erwachsenenbildung Grounded Theory early childhood education