tekom Europe Year Book
Year Books are a new publication series published by tekom Europe.
On the first pages of this publication, we inform you about recent developments in tekom Europe and about country organizations.
The main part of this year book is reserved for articles on current trends in technical communication:
– Jonatan Lundin provides insights in his research and sheds light on the question: Why do users often not understand manuals?
– Yi Hong introduces the methodology and process of Smart-Info, used at Huawei.
– Heike Hellmich offers another approach to the software documentation development using examples from Bosch.
– Dima Ilieva and Ekatarina Mitova present a lovely chatbot called Tina and provide a plan for how to develop a user assistant.
– Priscill Orue describes another chatbot realization: Unit4 Wanda Digital Assistant.
– Michael Fritz investigates the scope of intelligent information and elaborates on a suitable approach for companies and technical communicators.
– Martin Schober opens our eyes and minds to augmented reality principles and application in technical communication.
Das Bundle ist direkt über die tekom Deutschland e.V. zu erhalten.
Für Buchhändler: Versandkostenfreie Lieferung, kein Buchhandelsrabatt.
Topic-based iiRDS EN ISO 9241-110 ERP information modeling Ontologie User Assistance Technische Kommunikation information requirements analysis Reusable management of intelligent content product modeling Content Delivery Object-oriented Assembled