The Fabasoft Project Model
Buch in deiner Nähe kaufen
Beschreibung
This book explains how Fabasoft Professional Services efficiently implements Web-based e-government and eCRM solutions in projects based on the Fabasoft standard products and how it ensures reliable deployment across the whole organisation.
The first part of the book explains the principles and basic concepts that form the cornerstone for launching Fabasoft standardised products successfully.
The main part of the book explains the Fabasoft Project Model in detail. Fabasoft Project Model is a program consisting of up to 14 subprojects with which e-government/eCRM solutions are implemented using standardised Fabasoft products. The phases of each individual subproject of this comprehensive program are then presented:
Program and project management
Reference solution
Infrastructure preparation
Operations preparation
Organisational preparation
System and application integration
Training preparation
Project marketing
Migrations
Pilot/test
Rollout
Operations management
Helpdesk/hotline
Claim and change management
The conclusion presents best practice examples from projects in Austria, Germany and Switzerland.
Autor*in
Karl Mayrhofer
Themen in »The Fabasoft Project Model«
CRM project Fabasoft environment Project management Project method Project phase e-government project