Communication means failing

Beschreibung

In this digital age, successful communication has become more important than ever. But why do we fail so often in our conversations? Why do so many misunderstandings arise? Our experience shows: The focus in conversations is too often solely on the content. The exchange can only be successful if we and our counterparts are also emotionally receptive and we give each other the authorization to communicate. Learn how to lay the foundation for successful communication in order to better understand other people, convince them effectively, inspire them to act and lead them. After having read this book, its contents will accompany you constantly whether in private or in business discussions, listening to or giving presentations or while writing emails independent of the context and across generations.

Autor*in

Nina Harbers
Dr. Nina Harbers: As an engineer, Nina Harbers was repeatedly confronted with the fact that well-founded specialist knowledge is not sufficient to effectively convince and guide people: Receptiveness and authorization are the key factors. She is an experienced executive trainer for companies, institutes and universities and leads train-the-trainer courses at PONTEA AG.

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