Customer Centricity in New Product Development
Radical Customer Orientation as the Key to High-potential Innovations
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Beschreibung
The pressure on companies to innovate is increasing. Market conditions are becoming more volatile. The number of competitors is increasing. New business models are disrupting structures. And customers are increasingly well informed and digitally connected. Only offers that provide understandable and credible solutions for your own pain points can prevail.
In this book, you will learn to use essential knowledge from consumer and brand psychology to move step by step from customer-relevant problems to promising solutions. For analog and digital products, b2b customers and consumers. With proven tips, inspiring techniques, formulation examples and canvasses for your innovation workshop.
The content
- Customer Centricity - more than customer orientation
- Product development in agile times
- Understanding customers - consumer psychology for innovators
- Developing products step by step
The target groups
- Problem owners and product managers
- Market researchers
The authorUte Rademacher has more than 20 years of experience in qualitative-psychological market research and innovation support. Through research, training and customer workshops in the field of consumer goods and b2b, the professor of consumer psychology has provided research and consulting support for the development of innovations in areas ranging from apps to zink supplements.
The translation was done with the help of artificial intelligence. A subsequent human revision was done primarily in terms of content.
The pressure on companies to innovate is increasing. Market conditions are becoming more volatile. The number of competitors is increasing. New business models are upsetting old structures. And customers are increasingly well informed and digitally connected. Only offers that provide comprehensible and credible solutions for a company's own pain points can prevail.
Using consumer psychology to design customer-oriented products in agile times
For analog and digital products, b2b customers and consumers
With field-tested tips, inspiring techniques, formulation examples and canvasses for your innovation workshop
Autor*in
Ute Rademacher
Themen in »Customer Centricity in New Product Development«
Consumer Psychology New product development Consumer Centricity Product concepts Innovation Customer Centricity Product Development Concept Writing Brand Psychology Design Thinking Management Consulting IT Development Digital Psychology