Knowledge Management
Best Practices in Europe
Buch in deiner Nähe kaufen
Beschreibung
The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results. In doing so, it describes best practices in knowledge management from leading companies and shows how to integrate such activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required. It concludes with an overview of the leading knowledge management projects in several European countries.
Comprehensive overview Basic methodological articles 11 case studies from large to small companies from different sectors with hands-on experience
Autor*in
Professor Dr.-Ing. Kai Mertins
Themen in »Knowledge Management«
Business Processes Information Technology (IT) Motivation Six Sigma Wissensmanagement business business process change management customer relationship management knowledge management knowledge transfer management organization