Achieving Organizational Excellence
A Quality Management Program for Culturally Diverse Organizations
Buch in deiner Nähe kaufen
Beschreibung
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other.
The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other.
The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
Introduces key concepts of quality management for assessing organizational excellence in cross-cultural environments Includes scenarios, mini cases and comprehensive cases Provides evidence for different theoretical approaches that enable business excellence
Autor*in
Flevy Lasrado
Themen in »Achieving Organizational Excellence«
Transnational companies Business collaboration technologies Strategy excellence in companies Best-practice implementation Business excellence frameworks Quality management practices Cross-cultural business strategy Multicultural work environments Cultural diversity in companies