Humans and Machines at Work
Monitoring, Surveillance and Automation in Contemporary Capitalism
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Beschreibung
In the era of the so-called Fourth Industrial Revolution, we increasingly work with machines in both cognitive and manual workplaces. This collection provides a series of accounts of workers’ local experiences that reflect the ubiquity of work’s digitalisation. Precarious gig economy workers ride bikes and drive taxis in China and Britain; domestic workers’ timekeeping and movements are documented; call centre workers in India experience invasive tracking but creative forms of worker subversion are evident; warehouse workers discover that hidden data has been used for layoffs; academic researchers see their labour obscured by a ‘data foam’ that does not benefit them; and journalists suffer the algorithmic curse. These cases are couched in historical accounts of identity and selfhood experiments seen in the Hawthorne experiments and the lineage of automation.
This collection will appeal to scholars in the Sociology of Work and Digital Labour Studies and anyone interested in lea
rning about monitoring and surveillance, automation, the gig economy and the quantified self in the workplace.This edited collection provides a series of accounts of workers’ local experiences that reflect the ubiquity of work’s digitalisation. Precarious gig economy workers ride bikes and drive taxis in China and Britain; call centre workers in India experience invasive tracking; warehouse workers discover that hidden data has been used for layoffs; and academic researchers see their labour obscured by a ‘data foam’ that does not benefit them. These cases are couched in
historical accounts of identity and selfhood experiments seen in the Hawthorne experiments and the lineage of automation. This book will appeal to scholars in the Sociology of Work and Digital Labour Studies and anyone interested in learning about monitoring and surveillance, automation, the gig economy and the quantified self in the workplace.Examines how new forms of surveillance are being adopted into contemporary work Draws from original empirical research engaging with existing and emerging fields of social enquiry Discusses the occurrence of surveillance and new forms of measure of work in a range of industries Includes supplementary material: sn.pub/extras
Autor*in
Phoebe V. Moore
Themen in »Humans and Machines at Work«
Surveillance Control Burnout Analytics Productivity Digitalisation Self-tracker devices Gig economy Time keeping Data foam Quantified self
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“This book is a great read for anyone interested in learning about monitoring and surveillance of the workforce using digital technologies. This book will also appeal to scholars in the field of ethics in the workplace, sociology of work, and digital labor studies.” (Swatee B. Kulkarni, Journal of Business Ethics, Vol. 161, 2020)
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