Developing and Evaluating a Cloud Service Relationship Theory

Beschreibung

This book develops, evaluates and refines a cloud service relationship theory that explains how cloud users’ uncertainties arise in these relationships and how they can be mitigated. To that end, the book employs principal-agent theory and the concepts of bounded rationality and social embeddedness. Beyond advancing IS research, the findings presented can greatly benefit governments, IT departments and IT providers, helping them to better understand cloud service relationships and to adjust their cloud service strategies accordingly.
This book develops, evaluates and refines a cloud service relationship theory that explains how cloud users’ uncertainties arise in these relationships and how they can be mitigated. To that end, the book employs principal-agent theory and the concepts of bounded rationality and social embeddedness. Beyond advancing IS research, the findings presented can greatly benefit governments, IT departments and IT providers, helping them to better understand cloud service relationships and to adjust their cloud service strategies accordingly.
Presents a research framework for theorizing emerging IT innovations Develops a cloud service relationship theory drawing on principal agent, bounded rationality and social influence theory Evaluates the theory in the merging context of cloud storage services, utilizing survey data from more than 500 users Includes supplementary material: sn.pub/extras

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Jan Huntgeburth

Themen in »Developing and Evaluating a Cloud Service Relationship Theory«

Bounded rationality Cloud computing IS theory IT adoption IT-as-a-product IT-as-a-service Principal agent theory Social influence theory Survey

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