Toward Cross-Channel Management

Beschreibung

In the age of cross-channel commerce, successful firms must identify, develop, and implement the right cross-channel services to attract and satisfy their target customers. This book aims to assist multi-channel players to increase their company’s performance and enhance their overall value proposition by showing how to select the appropriate cross-channel strategy and how to establish synergies between online and offline channels.

Autor*in

Thomas Rudolph

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Einzelhandel Retail trade, Management Stores, Retail Vertrieb

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