Personalized News Communication and Media Trust in the Modern Era
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Beschreibung
This book examines the role of media credibility and trust in news personalization and consumer engagement in the US. While much has been written about the use of algorithms in audience targeting, we define news personalization in a different way: as attempts by news personnel to build credibility and trust with consumers through a focus on relatable news. The book examines tactics such as the use of transparency cues in stories, responsiveness to audience comments, and disclosing personal information to consumers. It also addresses the challenges of news personalization, including how messaging from vested interests may also be seen by audiences as personalized news. In an age when individuals are increasingly determining their own ecology of news sources, this book offers a unique perspective on an emerging area of news customization and personalization.
This book examines the role of media credibility and trust in news personalization and consumer engagement in the US. While much has been written about the use of algorithms in audience targeting, we define news personalization in a different way: as attempts by news personnel to build credibility and trust with consumers through a focus on relatable news. The book examines tactics such as the use of transparency cues in stories, responsiveness to audience comments, and disclosing personal information to consumers. It also addresses the challenges of news personalization, including how messaging from vested interests may also be seen by audiences as personalized news. In an age when individuals are increasingly determining their own ecology of news sources, this book offers a unique perspective on an emerging area of news customization and personalization.
Examines media credibility as it pertains to news personalization and how it serves to disrupt public discourse Explores strategies organizations undertake to restore perceived credibility and trust with the audiences they serve Offers theory building and evidence concerning the emerging area of personalized news communication and trust
Autor*in
Kirsten Johnson
Themen in »Personalized News Communication and Media Trust in the Modern Era«
media trust media credibility fake news US journalism customized news news algorithms news social media news audiences citizen journalists propoganda PR corporate social advocacy