Managing Information Technology
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Beschreibung
There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations – the two most important functions of a CIO.
It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need – managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each.
In this second edition, besides a number of corrections and updates throughout the text, chapter 8 on “Agile Project Management” replaces the former chapter 8 completely, and chapter 10 on “IT Security” has been newly introduced as this topic has become more and more important for both management and operations during the last six years.
Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author’s extensive experience in industry.
There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations – the two most important functions of a CIO.
It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need – managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology,how it differs from the waterfall methodology, and when it is convenient to apply each.
In this second edition, besides a number of corrections and updates throughout the text, chapter 8 on “Agile Project Management” replaces the former chapter 8 completely, and chapter 10 on “IT Security” has been newly introduced as this topic has become more and more important for both management and operations during the last six years.
Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author’s extensive experience in industry.
Clearly distinguishes between strategic (long-term) and operational (short term) concerns Unites long-term sustainability with short-term project management Presents a seamless reference for IT managers, with numerous examples and practical checklists
Autor*in
Francisco Castillo
Themen in »Managing Information Technology«
agile software development IT portfolio management software engineering management of computing and information systems risk management service management software maintenance software process management IT security
Stimmen zu »Managing Information Technology«
“A superb effort in compiling into a single source a practical approach to the management of IT, leaving far behind the traditional approach of using methodological recipes. “Managing Information Technology” is an essential book which brings a fresh and complete vision to all that a CIO needs to know for the proper management of operations and projects. Castillo’s book is a valuable introduction to this subject matter, and a fast way for familiarizing oneself with its key aspects.” (Alberto Ariza, Director, Head of Global Delivery Services, Indra, Madrid, Spain)
"Information Technology (IT) is very pervasive nowadays and a necessary domain but at the same time, there is a lack of sound practical knowledge and a gap between the theory and the efficient management of these services and technology.
In his book, Castillo addresses the management of the IT domain from a very practical and objective perspective. Personal experience and specific skills are present along the wholelist of chapters. The book is instructive, very practical and a good help for people developing IT responsibilities in their respective companies and organizations." (Prof. Joan Cabestany, Universitat Politècnica de Catalunya, Barcelona, Spain)
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