Smart Digital Service Ecosystems
A Research Roadmap from Service Computing and Engineering Perspectives
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Beschreibung
This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from two distinct but complementary research perspectives: service engineering and service computing. From a service engineering view, the book shows how to apply a systemic approach to tackle social problems from holistic and multi-disciplinary perspectives by focusing on service systems and developing a service design framework, including socio-technical aspects, the service reference model, data-driven collaboration processes, the incremental design method, requirement propagation, and system adaptability with feedback loops. From a service computing view, the book introduces a service-oriented aided infrastructure to support IT-enabled service systems in ICT-facilitated environments and provide access to tangible and intangible resources in a trustworthy environment.
The book offers a valuable companion and comprehensive reference guide for undergraduate and graduate students who want to learn about current concepts for designing and implementing service systems; and for researchers who want to identify future directions in build smart digital service ecosystems, integrating Internet of Things (IoT) and Artificial Intelligence (AI) and cyber-security. The book also appeals to developers who need to implement advanced services and want to capitalize on corresponding business models, customer-driven interaction, and scalable architectures.
Provides guidelines to build end-to-end services systems Shows how to use artificial intelligence and data analytic tools to develop next generation of AI service systems Explains basic concepts in plain language with numerous diagrams and illustrations
Autor*in
Youakim Badr
Themen in »Smart Digital Service Ecosystems«
Service Science Service Computing System Engineering Web services Service-oriented Architectures Service System Design Middleware Enterprise Service Bus (ESB) Service composition Requirement Engineering Business processes Web Service Security