Improving Consistency in Performance Measurement System Design
The Case of the Colombian Public Schools
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Beschreibung
This book analyzes behavioral distortions in public schools and delineates outcome-based performance measurement systems that can prevent and mitigate them. An instrumental view of dynamic performance management (DPM) is used to support the endeavor by identifying how performance drivers affect end results of outcome and output, how end results affect strategic resources, and how strategic resources and benchmarks define the dynamics of performance drivers. This approach is also used to promote a shift from an output-oriented to an outcome-oriented view in performance management, with the aim of achieving sustainable results in the long term. The book also includes a comprehensive literature review at the end of each chapter, intended to strengthen readers’ knowledge and encourage further research.
Given its scope, the book will appeal to graduate students in public management, researchers in performance management, system dynamics, and education, and decision-makers in public schools.
This book analyzes behavioral distortions in public schools and delineates outcome-based performance measurement systems that can prevent and mitigate them. An instrumental view of dynamic performance management (DPM) is used to support the endeavor by identifying how performance drivers affect end results of outcome and output, how end results affect strategic resources, and how strategic resources and benchmarks define the dynamics of performance drivers. This approach is also used to promote a shift from an output-oriented to an outcome-oriented view in performance management, with the aim of achieving sustainable results in the long term. The book also includes a comprehensive literature review at the end of each chapter, intended to strengthen readers’ knowledge and encourage further research.
Given its scope, the book will appeal to graduate students in public management, researchers in performance management, system dynamics, and education, and decision-makers in public schools.
Contains documentation of the DPM-based model for the case of Colombian public schools Includes exhaustive literature review on the use of performance measurement systems Explains how to extend the system boundaries to enhance school performance
Autor*in
Robinson Salazar Rua
Themen in »Improving Consistency in Performance Measurement System Design«
Dynamic Performance Management Behavioral Distortions School Performance Measurement Systems Test-based Accountability Systems Outputs vs Outcomes Public Schools Case Study Simulation Model DPM Colombian public schools Street-level bureaucracy