Chatbot Research and Design
4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers
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Beschreibung
This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.
The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.
Autor*in
Asbjørn Følstad
Themen in »Chatbot Research and Design«
artificial intelligence autonomous agents chatbot applications chatbots computer networks conversational user interfaces formal logic human engineering Human-Computer Interaction (HCI) interaction design logic programming multiagent system Natural Language Processing (NLP) programming languages signal processing