“In this provocative new book, Dr. Kevin Veale uncovers the links between communities of online hate and communities of online problem-solving. Using Alternate Reality Games as a key metaphor, Veale not only illustrates how hate communities develop, but also how they can be effectively fought.”
- Paul Booth, DePaul University, USA, author of Digital Fandom and Board Games as Media
“A well-cited and considered account that internet malcontents could only dream of having their own version of. Great background reading for anyone interested in activism in online space, and the death of the disingenuous online troll.”
- - Leena van Deventer, RMIT University, Australia; Creative Producer, Dead Static Drive; co-author of Game Changers: From Minecraft to Misogyny, the Fight for the Future of Videogames
“The monetisation of hate and theweaponisation of the internet are key challenges facing humanity in the digital age. This important book traces the evolution of online harassment and ‘hatemobs’ while revealing a startling truth: the very design of our networks fosters hate. And we can change it.”
- David Shanks, Chief Censor, Office of Film & Literature Classification, Aotearoa-New Zealand
This book argues that online harassment communities function as Alternate Reality Games (ARGs) where the collective goal is to ruin peoples’ lives. Framing these communities like ARGs highlights ways to limit their impact in the future, partly through offering people better ways to control their own safety online.
The comparison also underlines the complicity of social networks in online harassment, since online harassment communities use their designs as tools. Social networks know this, and need to work on minimizing the problem, or acknowledge that they are profiting through promoting abuse.
Kevin Veale is a Lecturer in Media Studies for the College of Humanities and Social Sciences at Massey University in Aotearoa-New Zealand. His work focuses on storytelling across media forms, and exploring the ways that different forms of mediation shape the affective experiences of the stories they mediate.
This book argues that online harassment communities function as Alternate Reality Games (ARGs) where the collective goal is to ruin peoples’ lives. Framing these communities like ARGs highlights ways to limit their impact in the future, partly through offering people better ways to control their own safety online.
The comparison also underlines the complicity of social networks in online harassment, since the communities use their designs as tools. Social networks know this, and need to work on minimizing the problem, or acknowledge that they are profiting through promoting abuse.
Kevin Veale
Online harassment Social media ARGs Alternate reality games Hatemobs Networked abuse Gamergate Terrorist attacks Social networks danah boyd Christchurch Call To Action Summit
"This book is a fresh and original take on the topic of online hate and harassment. Veale provides an insightful and comprehensive account of the major developments and milestones in the history of online harassment campaigns, explaining their complex dynamics, both at the level of personal interaction and platform complicity. This book is a timely contribution to a steadily growing body of work that seeks to reconceptualise online hate as terrorism, and - most importantly - to find solutions to this problem."
- Dr. Debbie Ging, Associate Professor of Media Studies, Dublin City University, UK
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