This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe cutting-edge ideas and developments, present key concepts and theories, and discuss the full range of research methods. The coverage accordingly encompasses everything from big data and analytics to psychology, user behavior, online marketing, supply chain and operations management, smart business networks, policy and regulatory issues – and much, much more. The goal is to provide an outstanding reference that summarizes and synthesizes current knowledge and establishes the theoretical and methodological foundations for further study of the role of ICTs in travel and tourism. The handbook will meet the needs of researchers and students in various disciplines as well as industry professionals. As with all volumes in Springer’s Major Reference Works program, readers will benefit from access to a continually updated online version.
Comprehensive view of applications of ICTs in travel and tourism, contributed by leading experts from around the world
Provides the theoretical and methodological foundations for further study of ICTs in travel and tourism
Serves as a reference for researchers and students in various disciplines as well as for industry professionals
Zheng Xiang
e-Tourism Travel and tourism ICT and tourism ICT and tourism industries Technologies in e-Tourism e-Tourism psychology Smart tourism Tourism ecosystems Smart destinations Destination management organization Post smart tourism End of tourism Tourism and artificial intelligence Tourism and intelligent systems Tourism and information systems