This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions.
The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education.
Asbjørn Følstad
chatbots conversational user interfaces communication studies user experience chatbot frameworks interaction design chatbots for collaboration chatbots for customer service chatbots in education Natural Language Processing engineering multiagent systems signal processing speech recognition argumentation