Progress in Performance Management
Industry Insights and Case Studies on Principles, Application Tools, and Practice
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Beschreibung
This book provides a holistic and pragmatic approach to performance management throughout the business value chain, and demonstrates the optimal design and use of performance management in order to achieve competitive advantage. A wealth of best practices, case studies and real-world examples are used to reveal the diversity of performance measurement methods, methodologies and principles in practice.
Readers will gain comprehensive insights into the status quo of performance management, including primary functions such as supply, operations and sales, and secondary functions like finance, human resources, and information systems. Focusing on ‘best-in-class’ performance excellence, the book offers the ideal guide for any organization pursuing competitive advantages across all corporate functions and focusing on value-adding activities.
This book provides a holistic and pragmatic approach to performance management throughout the business value chain, and demonstrates the optimal design and use of performance management in order to achieve competitive advantage. A wealth of best practices, case studies and real-world examples are used to reveal the diversity of performance measurement methods, methodologies and principles in practice.
Readers will gain comprehensive insights into the status quo of performance management, including primary functions such as supply, operations and sales, and secondary functions like finance, human resources, and information systems. Focusing on ‘best-in-class’ performance excellence, the book offers the ideal guide for any organization pursuing competitive advantages across all corporate functions and focusing on value-adding activities.
Brings together principles, methods, and standards of performance management for practitioners Provides best-practices and case studies to demonstrate progress in performance measurement Analyzes contemporary performance management models and frameworks
Autor*in
Marc Helmold
Themen in »Progress in Performance Management«
Performance measurement tools The QCD-plus alpha concept Conducting performance management audits SMART-methodology for KPI definitions Quantitative vs. qualitative KPIs Performance management in upstream value chains Performance management in operations Performance management case studies Performance and quality management Performance management methodologies