“…Rajagopal is one of those rare breeds in academics in Marketing and Strategy area who has published regularly on contemporary themes. Marketing today has undergone a significant change largely due to the interplay of three forces- technology, globalization, and changing demographics. Never before the markets have been so challenging and consumers so confused as is today. Emerging from his lectures and vast experience of teaching in different geographies including India, I am confident that Dr. Rajagopal’s work will prove to be valuable to all students and researchers in marketing area.” —Rajan Saxena, PhD, Vice Chancellor, Narsee Monjee Institute of Management Studies, India“Making decision in marketing has become complex today, which is entangled with manifold performance indicators including consumer engagement metrics. Data, decision grids, and psychodynamics of consumers have pushed the managers into global labyrinth. This book explains the decision metrics at the grassroots of markets, synthesizing the extensive teaching and research experience of Dr Rajagopal, and sheds light into the effective use of data and analytics for understanding consumers and business decisions. It makes the book a must read for managers and all management students…” —Maria de Lourdes Dieck-Assad, PhD, Vice President for Hemispheric and Global Affairs, University of Miami, USAThe broad foundation of this book is laid on the conceptual discussions on consumer theories and applied arguments on shifts in consumer behavior. This book develops knowledge and skills on building market-centric and competition-oriented models. Discussions in the book illustrate strategies for managing competitive market interventions through advanced marketing-mix elements across nine chapters. Various perspectives on innovation and technology for expanding and establishing business in competitive markets are critically reviewed in these chapters. This book examines advanced marketing-mix and several consumer-centric strategies to co-create new businesses in new markets by associating consumers.
The broad foundation of this book is laid on the conceptual discussions on consumer theories and applied arguments on shifts in consumer behavior. This book develops knowledge and skills on building market-centric and competition-oriented models. Discussions in the book illustrate strategies for managing competitive market interventions through advanced marketing-mix elements across nine chapters. Various perspectives on innovation and technology for expanding and establishing business in competitive markets are critically reviewed in these chapters. This book examines advanced marketing-mix and several consumer-centric strategies to co-create new businesses in new markets by associating consumers.
Rajagopal
Decision Making Consumer Behavior Market Competition Marketing-mix pricing strategy Product Strategy Distribution Channel-structure strategy Brand Strategy Brand Management Marketing research methods
“Marketing is all about customers today…its embedded philosophy is people, products, and perceptions…market leadership with customers is the new global marketing order…technology and AI overpowers the conventional wisdom… it’s all about the advances in marketing that is the focus of the second edition of this book. A must read for students and practitioners.” (Angappa Gunasekaran, PhD, Professor and Former Director, School of Business Administration, Penn State University, Harrisburg, USA)
“Marketing is a continuous process intertwined with strategies and tactics. It gets impetus to lead with new concepts, innovation, and technology… This book discusses consumer behavior as a pivot to marketing strategy in contemporary context, which has been built on the success of its first edition. Powered with creative, informative, and applied knowledge, this book makes its identity in marketing education …” (Horacio Arredondo, PhD, Dean, EGADE Business School, Tecnologico de Monterrey, Monterrey, NL, Mexico)
“Drawing on his extensive teaching and research experience across leading global institutions, Rajagopal demonstrates in this second edition deep expertise and academic rigor by seamlessly integrating classic marketing principles with emergent themes such as digital transformation, neurobehavioral analytics, and post-pandemic consumer shifts beyond theory to deliver actionable insights. With global case studies, contemporary frameworks, and innovative marketing-mix strategies, this book is an essential resource for students, scholars, and practitioners …” (Marcus Goncalves, PhD, Associate Chair, Department of Administrative Studies, Metropolitan College Boston University, Boston, USA)