Selling Transformed

Beschreibung

Develop the selling skills that are proven to boost sales performance and results, with a greater understanding of the values that customers actually look for in sales people.
Learn how to develop the values proven to boost sales performance, to ensure customers choose you over the competition in today's crowded marketplace. For years, sales people have struggled with cliched views of how they sell, while at the same time customers have become more sophisticated and discerning, stopping off at different or unconventional places in the sales funnel. The result is that the technique of sales people controlling the sales conversation and learning how to influence the customer no longer works. Selling Transformed introduces the new world of selling, and addresses the reasons why sales people are so poorly perceived. Selling Transformed provides fresh, tangible ideas on how to develop better sales practices. Focusing as much on the customers as on the sellers, it explains key theories of selling effectively and introduces four proven strategies that are based on the values customers look for in sales people: authenticity, client-centricity, proactive creativity and being tactfully audacious. Explaining what customers look for in sales people, and advising on how to develop and deliver these values, this is a new type of sales manual guaranteed to improve sales performance.
Introduces a new framework that will help sales people dramatically improve their performance by providing a better customer experience
Presents a range of case studies from diverse global organizations including Starbucks and Hewlett Packard
Provides models, diagrams and self-assessment questionnaires which will help sellers develop more customer-focused mindsets

Autor*in

Philip Squire
Dr Philip Squire is CEO of Consalia, a sales consulting group. Based in Surrey, UK, he has for over 20 years provided sales consulting education services and training to brands including Apple, AT&T, Ford, Hertz, HP, Pirelli, Royal Caribbean, SAP and Zurich Financial Services. He is a subject matter expert for the UK Trail Blazer undergraduate apprenticeship sales degrees and is co-founder of the International Journal of Sales Transformation.

Themen in »Selling Transformed«

Sales marketing ecommerce customer experience sales training business development authenticity business improvement selling techniques sales representative

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"Clarifies and reminds us of the human basics and values essential to effective selling - then, now and in the future."
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"The definitive handbook for people who truly believe that sales is a profession worth investing a lifetime in."
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"If your ambition is to improve as a sales professional, this is a must-read book, with theory, practice and tools combined."
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