Utilize organizational data and analytics to make better decisions about managing the learning and development of your workforce.
Effective evaluation and measurement of learning and development initiatives is critical to maximise the impact of training, identify gaps for improvement and ensure that efforts are aligned to the business' needs. Learning Analytics outlines how analytical approaches can respond to these challenges, the types and benefits of technological solutions and how to ask the right questions of organizational data in order to build a learning organization that boosts performance and competitive advantage.
Drawing upon case studies from organizations who have applied such approaches such as The Gap, Hilton Worldwide University and Seagate Technology, Learning Analytics will enable those involved in learning and development to make the business case for their activities and deliver an evidence-based service to their organizations. Alongside updated chapters on learning technology tools and moving beyond learning analytics to talent management analytics, this second edition also features new content on measuring informal learning, increasing data literacy, and framing L&D's contributions through a portfolio evaluation approach.
Shows how to measure and evaluate learning and development initiatives through analytics in order to maximise their impact and identify gaps for improvement
Enables L&D professionals to make the business case for their activities and deliver an evidence-based service to their organizations
Features case studies from organizations such as JetBlue Airways, Hilton Worldwide University and Seagate Technology who have applied these approaches in practice
New to this edition: updates to the chapters on learning technology tools and moving beyond learning analytics to talent management analytics and fresh content on informal learning, instructor management, and a portfolio evaluation approach.
Cristina Hall
Cristina Hall is Vice President of Marketing at Explorance. Before this, she worked at Gartner for over 10 years, where she was most recently director of product strategy.
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"Learning Analytics reaffirms that evaluation principles when standardized and enabled by technology can provide insights about which programs are helping achieve business goals and which need improvement. This edition also brings a new methodology to the table that helps L&D organizations align and deeply connect with the business strategy."
Kimo Kippen ()
"This book is a fantastic roadmap, guidebook and treasure trove of research, enabling L&D leaders and practitioners alike to solve that most obvious yet difficult of challenges, clearly linking L&D programs to all areas of talent management in a cohesive, strategic way to positively impact performance and productivity."
Jeff Higgins ()
"If you need to evaluate your investments in talent, or use HR analytics to inform your business decisions, then this book is a godsend."
Doug Gray, Ph.D. ()