Collect, analyze and leverage people data for improved business performance.
Effectively and ethically leveraging people data to deliver real business value is what sets the best HR leaders and teams apart. Excellence in People Analytics provides business and human resources leaders with everything they need to know about creating value from people analytics.
Written by two leading experts in the field, this practical guide outlines how to create sustainable business value with people analytics and develop a data-driven culture in HR. Most importantly, it allows HR professionals and business executives to translate their data into tangible actions to improve business performance, whilst navigating the rapidly evolving world of work.
Full of practical tools and advice assembled around the Insight222 Nine Dimensions in People Analytics® model, this book demonstrates how to use people data to increase profits, improve staff retention and workplace productivity as well as develop individual employee experience. Featuring case studies from leading companies including Microsoft, HSBC, Syngenta, Capital One, Novartis, Bosch, Uber, Santander Brasil and American Eagle Outfitters®, Excellence in People Analytics is essential reading for all HR professionals needing to unlock the potential in their people data and gain competitive advantage.
Shows how to use insights from data to improve business decision making and prove the ROI of people analytics
Provides advice on how to formulate smart business questions and use people data to answer them
Explains how to implement processes and establish robust infrastructure for ethical data collection
Includes case studies from global organizations who are leveraging the value of people analytics including IMicrosoft, HSBC, Syngenta, Capital One, Novartis, Bosch, Uber, Santander Brasil and American Eagle
Jonathan Ferrar
Jonathan Ferrar is a consultant, speaker, author and business advisor in HR strategy, workforce analytics and the future of work. Previously, he worked for more than 25 years in corporate business (most recently IBM) in both the United Kingdom and the United States.
Analytics Business Performance Human Resources People Data Technology
"In this book, cutting-edge practitioners share insights that you can start putting into action right away.""
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"Exceptional and the standard for people analytics"
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"A superb book with practical case studies applicable to every HR professional and business leader in the use of data analytics towards better decision making.""
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"Filled with topical case studies that can support any people analytics and HR team in their pursuit of creating enterprise value."
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"HR is closer to the business than ever, and this book shows how people analytics is a business activity that drives substantial value."
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"There is a need for companies to become more human in our increasingly digital age. I have found, as a CHRO, that analytics provides equal benefit to both employees and the business, and Excellence in People Analytics dovetails these two very well. Using analytics is clearly one of the most valuable tools for becoming more human, enabling personalization and consumerisation of the employee experience."
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"People analytics provides business executives with another lever to improve their strategy and operations. Jonathan and David have a deep understanding of this topic and its impact on people and performance. Their work with companies across the globe is now captured in this book, providing insight with a collection of terrific case studies and practical advice. It is an outstanding guide for executives wishing to create value using people analytics."
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"Excellence in People Analytics is a delightful journey of discovery through the field of people analytics with 30 vivid case studies and practical models. Businesses have recognized that workforce data can unleash the potential of talent and create value for the company. Yet people analytics is one of the biggest capability gaps for organizations. This book inspires me and is a great guide to implement people analytics beyond the 'buzz' term."
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"Excellence in People Analytics will equip HR leaders and practitioners with the structures and use cases they need to keep up with technology and learn new skills. I have little doubt that this book will define HR's contribution to the workplace of the future."
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"Brilliantly insightful, yet practically impactful. This is a foundational book in the field of people analytics that emphasizes a business-first approach for elevating human performance. The nine dimensions for success are complemented with powerful cases that will empower any practitioner to apply these concepts."
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