SAP CRM: Technical Principles and Programming
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Beschreibung
Calling all developers and consultants: build the best SAP CRM system you can with this essential, one-stop guide! In this practical guide to SAP CRM backend architecture and programming, you’ll establish a firm understanding of the essential concepts and principles of SAP CRM. You’ll then find increasingly technical and complex information—extracting and loading data, creating print output, and when and how to use the most common enhancements in SAP CRM functionalities. Accompanied by real-world examples, helpful screenshots, and tips and tricks, this book leaves no SAP CRM backend customization stone unturned. Don’t waste precious time combing through thousands of online posts on SAP CRM and come away empty-handed—find the technical backend information you need in this essential, one-stop guide!
Highlights include:
Data model
Business partners
XIF adapter
Business transaction event framework
Post Processing Framework (PPF)
Application Enhancement Tool
One order framework
Custom code and enhancements
Data extraction and loading
BAdIs and function modules
Reporting and analysis
Understand SAP CRM’s technical landscape and how it differs from the rest of the SAP Business Suite
Learn about the SAP CRM data model and how to load and extract data
Explore the most useful enhancements in SAP CRM
Autor*in
Stephen Johannes
Stephen Johannes is a system analyst who currently supports a productive SAP CRM implementation for a large specialty chemical company in the United States. He graduated from the University of Missouri-Columbia. He has worked with the SAP CRM solution as a developer providing enhancements to the standard platform for SAP customers since 2001 in both consulting and application support roles. During this time frame, he has gradually become a functional/technical resource on SAP CRM and will claim that he only codes when necessary or is just in the mood.
Stephen is also a moderator on the SAP Community Network (SCN) for the Customer Relationship Management Space since 2009 and has been actively answering questions off and on since 2005 on SCN. He was recognized in 2009 as an SAP Mentor for his contributions to the SAP ecosystem through SCN and remained active as an SAP Mentor until early 2012. He’s currently looking at rejoining the SAP Mentor program in 2013.
To make sure that his life is busy 24/7, he’s currently married to his wife Karon and is the proud father of two children: Emily and Zachary. He’s an avid St. Louis Cardinals and Mizzou Tigers Fan. In addition to watching sports, he’s a slow but steady recreational runner who enjoys running outdoors when the weather permits.
You can reach Stephen via Twitter @sjohannes.
Themen in »SAP CRM: Technical Principles and Programming«
Data model SAP Customer Relationship Management Business Transaction Event framework Backend Marketing enhancements Reporting an analysis Sales/service Print output XIF Adapter