SAP Solution Manager
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Beschreibung
SAP Solution Manager has quickly become one of the most important and all-encompassing tools needed by clients today. But what can it really do for you? How can it help you with project implementation or operation of the final solution? What is important for users to know, whether they are an administrator or project team member? What functions has SAP expanded in the new 7.1 release, or developed from scratch?
The answers to these and many other questions can be found in this book. The authors discuss every functional area of SAP Solution Manager, explain its features, and use screenshots to illustrate the many aspects of the software. Whether you are interested in implementation and documentation; maintenance and testing; or monitoring, technical operation, and management problems, after reading this book, you will understand what SAP Solution Manager can do for you!
1. All Concepts Explained Concisely
Whether it’s the new Monitoring and Alerting Infrastructure, Custom Code Management, or Change Impact Analysis that you are interested in, you can take a look “under the hood” of SAP Solution Manager and understand its concepts.
2. Every Phase, Every Process
Find out how SAP Solution Manager supports you in all project phases—from the creation of the
Business Blueprint, to the continuous optimization of your solution.
3. Tools in Action
Find comprehensive descriptions and screenshots that show the essential functional areas of SAP
Solution Manager in use.
4. Customer Cases
Become inspired for your own project! Ten articles will show you how other customers use the new features included in SAP Solution Manager.
5. New in This Edition
Discover the management of non-SAP software, Monitoring and Alerting, Landscape Management
Database, and much more. This completely revised edition brings you right up to date.
Highlights:
Solution Implementation and Documentation
Test Management
Requests for Change, Quality Gates, and Transport Management
Incident Management and Service Desk
Monitoring, Root Cause Analysis, and Technical Administration
Business Process Monitoring and Job Management
Maintenance and Upgrade Management
Manage In-House Developments
Learn how to use SolMan to manage business applications
Explore the processes and functions essential to your job
See how the tools are used in day-to-day administration
Autor*in
Marc O. Schäfer
Marc Oliver Schäfer studied English and German Literatures and Languages at the University of Tübingen and worked with DaimlerChrysler as a language and intercultural trainer for two years. He joined SAP in 2000 as a product manager for the Customizing Tools development team. In 2005, Marc became part of the Service Solution Management organization as a senior product manager where his responsibilities lie with compliance, Change Request Management and Service Desk topics in SAP Solution Manager. He can be reached at marc.oliver.schaefer@sap.com.
Themen in »SAP Solution Manager«
Incident management Test management Landscape Transformation Management SAP Enterprise Support Issue Management SAP monitoring Application Lifecycle Management Service Desk SAPPHIRE2016