SAP Enterprise Support
ASAP to Run SAP
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Beschreibung
This book provides IT managers and decision makers with a detailed guide to SAP Enterprise Support. Using a top-down approach, the book begins by explaining why Enterprise Support was introduced, and then details the concrete benefits and concepts of Enterprise Support. It teaches you how and why to use Enterprise Support and covers the new services that have been incorporated. This is the one book you need to really understand how SAP Enterprise Support can work for your organization.
The new support offering, including concepts, services, and tools
Details SAP standards for solution operations, Run SAP, and Customer COE
Explains extended maintenance, business process optimization, and SAP enhancement packages
Autor*in
Gerhard Oswald
Gerhard Oswald is member of the executive board of SAP AG.
Themen in »SAP Enterprise Support«
SAP SAP Enterprise Support Galileo Press SAP PRESS Customer Center of Expertise CCoE SAP Solution Manager Enterprise Edition Enhancement Package SAP Active Global Support SAP Standards for Solution Operations