Next Gen QM
101 New Perspectives for Effective Quality Management
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Beschreibung
Next Gen QM – 101 New Perspectives for an Effective Quality Management
How can the complex topic of quality management be communicated clearly, inspiringly, and in a practical way – always keeping effectiveness in mind, without condemning what already exists, while also focusing on current dynamics and changes?
This exceptional professional book provides answers. It brings together 101 visualized perspectives: each image serves as a stimulus, a thought-provoking impulse, and a practical tool. From generational change in QM and error culture to digitalization, new paradigms, roles, and perspectives - Benedikt Sommerhoff makes visible what has shaped quality management so far and how we can find solutions to the diverse current and future challenges of quality management.
- Clear and to the point: Complex content is conveyed concisely.
- Inspiring and practical: The visuals are drawn from real projects and experience.
- Contemporary and visionary: The book opens up new paths for “Next Gen QM” – more agile, more digital, more effective.
Offers a fresh, new perspective on the requirements of quality management (QM)
Views QM as a dynamic, complex and people-centred process
Addresses challenging topics such as conflicting priorities between quality, costs and deadlines, roles within QM, overcoming internal resistance, and developing a sustainable quality culture
Highly accessible thanks to extensive illustrations
A very active and well-known author in the QM community
Autor*in
Benedikt Sommerhoff
Benedikt Sommerhoff is responsible for the field of quality and innovation at the German Society for Quality (DGQ) and heads the DGQ QualityLab. With his manifesto for Agile QM and other pioneering lectures and publications, he is a pioneer of the transformation and renewal of quality management. He worked as a quality engineer at an automotive supplier and has held specialist and leadership positions at DGQ for over 25 years. He is the editor of the professional magazine “QZ – Qualität und Zuverlässigkeit.”
Themen in »Next Gen QM«
Audit Effectiveness ISO 9001 Quality Management Strategy