Set up and use SAP S/4HANA Service! Master end-to-end service management—from service requests and contracts to billing and financial integration. Learn how to configure master and transactional data, optimize service parts logistics, and handle complex scenarios with advanced execution. With expert insights into integration, analytics, extensibility, and AI innovations, this guide equips you to run efficient, modern service operations.
Highlights include:
1)Master and transactional data
2)Configuration
3)Service sales and contracts
4)Cross-functional service
5)Advanced execution
6)Internal and external services
7)Service billing
8)In-house service
9)Logistics integration
10)Financial integration
11)Intercompany processes
12)Extensibility
Nicolai Geier
Nicolai Geier is the chief product owner for private cloud and on-premise SAP S/4HANA Service. He has been working for SAP for nearly 26 years in different roles including development, consulting, and product management, with experience in SAP R/2, SAP R/3, SAP ERP, SAP CRM, and SAP S/4HANA. He has been in product management for SAP S/4HANA Service for almost four years.
SAP Customer Service (SAP CS) SAP S4 HANA Service SAP Customer Relationship Management (SAP CRM) SAP Service Management