Experience with Technology
Dynamics of User Experience with Mobile Media Devices
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Beschreibung
With a focus on gaining an empirically derived understanding of the underlying psychological dimensions and processes behind people’s experiences with technology, this book contributes to the debate of user experience (UX) within several disciplines, including HCI, design and marketing. It analyses UX dynamics at various time scales, and explores the very nature of time and meaning in the context of UX.
Experience with Technology uses personal construct theory (PCT) as a theoretical and methodological starting point to this project. Major case-studies are described that examine people’s experiences with mobile media devices. The results show a group of super-ordinate constructs that, upon interaction, undergo a change in the way they vary and relate to each other, as well as the development of a high reliability UX-Scale.
The book concludes by proposing the ICE (Interaction, Construction, and Evaluation) model of UX that consolidates its findings into a workable framework of UX. The proposed framework will be of particular use to designers and practitioners, and forms an empirically grounded starting point for further research.
With a focus on gaining an empirically derived understanding of the underlying psychological dimensions and processes behind people’s experiences with technology, this book contributes to the debate of user experience (UX) within several disciplines, including HCI, design and marketing. It analyses UX dynamics at various time scales, and explores the very nature of time and meaning in the context of UX.
Experience with Technology uses personal construct theory (PCT) as a theoretical and methodological starting point to this project. Major case-studies are described that examine people’s experiences with mobile media devices. The results show a group of super-ordinate constructs that, upon interaction, undergo a change in the way they vary and relate to each other, as well as the development of a high reliability UX-Scale.
The book concludes by proposing the ICE (Interaction, Construction, and Evaluation) model of UX that consolidates its findings into a workable framework of UX. The proposed framework will be of particular use to designers and practitioners, and forms an empirically grounded starting point for further research.
Presents well-defined steps towards an empirically derived novel theory of User Experience (UX) Displays a clear spatial relationship between primary and secondary UX constructs through the use of diagrams Includes a novel application of well-proven applied-psychology experimental techniques into the HCI field Clear steps on how to create high-reliability scales for measuring UX dimensions Maps consumption to user experience, enabling ‘design for experience’
Autor*in
Ali al-Azzawi
Themen in »Experience with Technology«
Human-Computer Interaction (HCI) Mobile Device Usability Multiple Sorting Procedure (MSP) Personal Construct Theory (PCT) Phenomenology Sense Making UX-Scale User Experience (UX) User Experience Dynamics
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From the reviews:
“The book’s main results address three important topics. The first is the conceptualization of the technology, or the way people interpret it. The author then investigates the dynamics of user experience, followed by his proposal of an original model for user experience. … this book addresses a topic of high interest in an age of tremendous technological development: user experience. … this book may be more useful to design/marketing people … .” (D. Grigoras, Computing Reviews, May, 2014)()
Experience with Technology provides some missing DNA to the world of HCI. I am impressed with how Dr. al-Azzawi brings in literatures that are often neglected by mainline user researchers, e.g. social theory, categorization, and brand. He does so in a thoughtful and compelling manner. The scholarship is thorough and top-notch, especially in the synthesis of it all in his ICE model. This book straddles the line that is often hard to manage; it serves as a solid foundation for academic coursework as well as an impetus for practical application of theory. In it all, his writing is lucid and pithy; there is not a wasted word. I strongly recommend this to HCI practitioners who believe there is nothing new in the field. There is, and it is within the pages of this book.
Robert Schumacher, Ph.D.
EVP, GfK User Centric
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