Implementing Collaboration Technologies in Industry
Case Examples and Lessons Learned
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Beschreibung
Collaboration technologies play a vital role in modern business by providing the infrastructure for key strategies such as collaborative commerce, knowledge management, process improvement, virtual teamwork and e-learning. This book provides a wide-ranging overview of current experiences from industry on the organisational implementation and use of these technologies. It focuses on strategies for overcoming obstacles in the implementation process, and measures that can be taken to enable effective use. Among the key features are:
- Overview of the current state of the area of collaboration technologies;
- A review of empirical research and a taxonomy of implementation factors;
- Six case studies covering different collaboration technologies and organisational settings;
- Practical solutions and guidelines for the implementation team.
This book will be essential reading for project managers, implementation team members and IT managers. It will also be of interest to anyone researching or studying in relevant areas.
A unique focus on implemenation issues and practical advice Covers a much wider range of different applications and organisational settings than competing volumes, many of which focus solely on Lotus Notes (which used to be the most widely used example of this technology) Includes supplementary material: sn.pub/extras
Collaboration technologies are any information or communication technologies which are used for collaboration at any level - from 2 people co-authoring a document, to several companies working together on common tasks. They are widely used in areas such as e-learning, e-commerce, and data conferencing. This book is the first to look in-depth at the problems which arise during the implementation process. The practical issues raised are illustrated via case studies from companies such as Boeing and Statoil.
Autor*in
Bjorn E. Munkvold
Themen in »Implementing Collaboration Technologies in Industry«
CSCW Electronic Commerce Information Technology Organisational Change Workflow Management collaboration knowledge management organization