Deliver a best practice business continuity and resilience framework guided by ISO 22301:2019 with case studies, useful templates and practical solutions for any organization.
Build and maintain resiliency with this practical guide to approaching risk head on and building an effective business continuity strategy.
It is critical that every business has a strong continuity plan in the face of heightened global risk and large-scale disruption. Business Continuity Management offers a straightforward and practical guide to building effective contingency plans and maintaining a resilient organization. Including tips, tools and templates, this book is a crucial guide to approaching business-wide disruption. It includes practical solutions built from the author's personal experience managing hundreds of projects in a variety of business settings.
This fully updated edition contains new case studies and guidance on the latest organizational challenges, including geopolitical risks, climate change, supply chain disruptions and how businesses can make effective decisions in a world of endless data. With key performance indicators, templates and checklists covering planning, response, reporting and assurance, this book is the essential resource for business continuity and resilience professionals.
Contains templates and checklists covering planning, response, reporting and assurance, including a Business Impact Analysis
Explains how to implement the best practice contained in ISO 22301:2019 and deliver an effective business continuity capability
Tackles key issues including getting the board engaged, obtaining real investment for resilience building and good practice in crisis response
New to this edition: includes new guidance on the latest business challenges, including geopolitical risks, climate change, supply chain disruptions and the shift towards hybrid working environments. This edition also contains new content on the importance of using data to support resilience decision making with advice on scenario modelling, risk quantification and analytics. It covers the latest guidance on updates to BS 65000
James Crask
James is Managing Director of Strategic Risk Consulting for Marsh. He has extensive experience of delivering Business Continuity Management, Crisis Management, Supply Chain and Operational Resilience projects across a wide range of industries. He previously worked for PwC where he was responsible for building the firm's enterprise resilience advisory services. He has also held Head Risk Management roles for the Nuclear Decommissioning Authority in the UK and
for the British Broadcasting Corporation (BBC).
Outside of his day to day role; James chairs the International Standards Committee (ISO) responsible for the development of all global Business Continuity and Organizational Resilience Standards. Under his chairmanship the group has published a wide range of Standards including ISO 22316 (Organizational Resilience) and the 2019
revision of ISO 22301 and ISO 22313 (Business Continuity Management).
Through his ISO role and broader consulting experience, James is regularly asked to speak at conferences on the subject of Business Continuity and Resilience. He is also often quoted in the media having appeared on, or been quoted by the BBC, CNN and the Times newspaper.
Prior to his consulting experience, James worked for the UK Cabinet Office where he was responsible for planning for terrorism events during the London Olympic Games in 2012. This role involved working to support Government Ministers in responding to national emergencies as part of the UK's crisis response structures (otherwise known as
COBR). James in an Honorary Member of the Business Continuity Institute (BCI). He is based in London.
Crisis management Business recovery Risk management Supply chain resilience Security Business impact analysis Incident management Business continuity Organizational resilience Risk maturity
"The second edition of Business Continuity Management provides an indispensable guide to navigating the complexities of organizational resilience centred around ISO 22301. James Crask's experience enables him to provide practical strategies for realising effective resilience, empowering organizations to thrive in the face of adversity. Whether you're a seasoned professional or new to the field, this is essential reading for anyone committed to safeguarding their organization's future."
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"James Crask has managed to distil his expertise, broad perspective and years of deep thought into this essential guide to all things business continuity management. Whether you're new to the field, or a seasoned practitioner, it provides a comprehensive understanding of what really matters and how to make it work. Using a combination of lessons well-learned and recent relevant events as the basis, this guide really does deliver practical, clear and usable methodologies."
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"Instead of seeing operational resilience as another regulatory hurdle to overcome, firms should view it as a catalyst to drive change across the business, taking a long-term strategic view on the resilience and the technology that will allow them to thrive in a period of unprecedented uncertainty. The contents of Business Continuity Management provide a practical, easy to follow step-by-step guide for any practitioner keen to know where to start."
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"If there is one lesson the permacrisis has imparted, it is that the unlikely can-and very likely will-happen. With expert evaluation of the response to Covid, and analysis of the impacts of global conflicts, this up-to-the-minute second edition offers pragmatic approaches for resilience practitioners seeking to grapple with a multitude of simultaneous challenges, and to build a sound case to secure any investment needed for recovery."
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