Make your business more resilient during business-as-usual and times of crisis with this practical guide to continuous organizational progress.
In an increasingly VUCA (volatile, uncertain, complex and ambiguous) business world, it is more important than ever for organizations to build resilience into their everyday practice.
Business Resilience is a practical guide to making organizations more resilient and improving current practices by building on what the organization does well. It explains how managers should constantly monitor their business environment and adapt their priorities depending on the level of disruption - from gradual innovation and improvement in good times to swarming on a single problem during a crisis.
Based on the authors' new models for resilience and progress, this book includes frameworks and tools which can be tailored to any organization and used as stand-alone improvements or combined across teams and departments. These practices avoid unnecessary change but enable rapid and sustainable improvements in product development, service delivery and customer value. Learn how to survive and thrive in any environment with this actionable approach to making progress at pace and effectively embedding business resilience.
Focuses on a new vision for managing continuous organizational improvement by enhancing product development, service delivery and customer value
Provides a roadmap to establishing business resilience foundations, where resilience is part of the everyday culture so the company can survive and thrive during times of crisis
Explains how businesses can adapt to work differently depending on the level of disruption and change at that moment in time, from gradual innovation to swarming on a problem
Demonstrates how to improve current practices by combining them with new 'progress at pace' and business resilience models, building on what the organization does well and avoiding unnecessary change
Presents a practical framework with practices and tools which can be tailored to any organization and used as stand-alone improvements or combined across departments
David Roberts
David Roberts is a consultant, trainer and Managing Director of CUPE International, based in Bournemouth, UK. He is an exam quality reviewer for the APMG as well as being on their consulting standards committee, is a Chartered Project Professional (ChPP), Chartered Management Consultant (ChMC) and is a Non-Executive Director of the Agile Business Consortium.
VUCA business improvement business transformation project management change management product development customer value business analysis innovation
"It's truly refreshing to see PACE culture at the centre of the Business Resilience Framework; it proves beyond doubt that culture is not only critical to survival, but is what makes an organization a great place to work whilst creating progress in a VUCA world."
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"The Business Resilience Framework provides an entirely practical approach to improving the organization's resilience, enabling it to make Progress @ Pace. Most usefully, this framework can be adopted and adapted to make sustained improvements in any organization."
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"Business Resilience is a very popular topic in the current climate; but no one has taken the theories and produced such a clear and practical framework that is so easily adaptable in any organization."
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"Executives can now face the threat of disruption with confidence; Business Resilience offers a fresh and eminently practical model for how companies can adapt and succeed in a continuously changing landscape."
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"Every business endeavour starts with a forecast to build on our hopes for success; but by the time we realize it was far too optimistic, it can be too late. Until now we've lacked clarity on how to strengthen business thinking and structures to react and survive unprecedented change. Now we have a blueprint to better position any business for an increasingly VUCA world."
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"Guides abound to managing planned changes or identified risks in projects, programs, and portfolios; this book boldly identifies how to take advantage of 'unknown unknowns.' Developing professional resilience practices is key to making systematic progress from events which might otherwise undermine organizational existence."
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"As someone new to resilience I found this book to be an invaluable asset. Complex concepts are explained clearly and in an engaging manner to help you gain a deep understanding by the end of each chapter. It is such practical guide to implementing resilience throughout the organization."
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"In today's VUCA world, bouncing forward, not simply bouncing back, is core to pivoting at the right moment with the right speed. Business Resilience clarifies the importance of utilizing organizational strengths to provide more customer value. Whilst better processes and tools are important, competency for sustained progress crucially depends upon ethical behaviour and enhancing organization culture. Business Resilience is full of practical ideas; how to investigate new insights whilst maintaining focus on resilient journeys; it's a book to use and re-use, time and again. How resilient is that?"
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"Organizations have witnessed significant impact on their business models as a consequence of the pandemic. They have realized the critical need to build back better and the power of developing business resilience within their organizational processes, procedures and culture to achieve success. This book offers great insights and strategies to build resilience within your daily business operations. It includes case study illustrations which add great value."
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"As soon as I learned about the Business Resilience Framework, I started knowledge sharing with current and next-gen PM professionals. Project leaders, delivery experts and change specialists will appreciate the practical know-how that the framework provides - integrating business resilience with existing methodologies. Organizations adopting this framework should see significant improvement in project performance and business results."
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"As delivery consultant working on multibillion digital transformation programmes in major government departments, I found this book to be innovative, clear and able to open pathways to new ideas. It's a must read when applying the tools and techniques needed to successfully build resilience, navigating through challenging times and beyond."
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"Resilience is now an essential part of any senior software team; adopting the Resilience Professional role, as shown in this book, will add robustness to any programme, change or transformation team, by ensuring that adapting products, services processes or practices makes the organization both stronger and more profitable."
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"This book provides a well-structured and comprehensive approach to ensuring an organization stays current in a rapidly changing world. It is a must for anyone wanting to ensure that their organization remains agile, robust, competitive and profitable. Well done to the team that produced such a good set of guidance."
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"In the rapidly changing business landscape we live in, 'resilience' is an essential quality required by all business leaders. This book defines the core principles of business resilience and is an indispensable tool for organizations of any size."
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