Engaged Knowledge Management
Engagement with New Realities
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Beschreibung
The authors contend that current knowledge management efforts in organizations need to be re-focused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others. The authors take a pragmatic approach to knowledge management and present the material in a jargon free and accessible way.
Autor*in
K. Desouza
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knowledge management management Manager organization service strategy
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'Exactly what's needed to breathe new life into a field now dying for lack of a practical, results-oriented perspective. Desouza and Awazu show us how to capture the essence of good management - knowledge - while actively engaged in the nitty-gritty of complex organizations. You will be engaged by this book.' - Professor William E. Halal, School of Business, George Washington University, USA; Co-Director, Institute for Knowledge and Innovation
'Engaged Knowledge Management is a significant contribution because it unearths the missing links in knowledge management and offers solutions to make it work...This book offers both the know-how and show-how to make knowledge management pay off and how to give a competitive edge to corporations.' - Deependra Moitra, Associate Vice President & General Manager (Research), Infosys Technologies Limited, India
'Engaged Knowledge Management will be one of the most important books in your library. It is a wonderful compendium of the critical issues related to knowledge management and will clearly be labeled as a 'must have' for all academics and practitioners that work in this field...All in all, the book is comprehensive and well written. A fine reference for the KM novice and expert.' - Dr. Nick Bontis, Associate Professor, DeGroote Business School, McMaster University; Director, Institute for Intellectual Capital Research, Canada; Associate Editor, Journal of Intellectual Capital
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