Operations Management
An International Perspective
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Beschreibung
Operations Management helps students to understand to complex challenges posed by the international context in which all businesses now operate. Packed with innovative pedagogy, including 'When Things Go Wrong' cases that demonstrate how OM failures have created major problems for organizations, and video interviews with Operations managers.
- A comprehensive companion website with videos, answers to the book's 'Try It Yourself' exercises and extensive lecturer resources
- International case studies from both the manufacturing and service sectors, including multinational organizations and 'born global' SMEs
- Balanced coverage of service and manufacturing sectors, with ample coverage of SMEs and 'born global' organizations
- Well-developed pedagogical features, including a unique 'When things go wrong' feature that shows how OM failures create serious problems for real organizations
- An employability angle, developed through an innovative video feature, showcasing interviews with operations managers
- 'Taking it further' sections to develop your critical thinking and research skills
Students on all introductory courses in operations management at undergraduate, postgraduate and MBA level.
Example module names include:Operations ManagementOperations and Services ManagementOperations and Quality ManagementStrategic Operations ManagementProduction Management
Autor*in
David Barnes
Themen in »Operations Management«
business distribution economics globalization human resource management management Manufacturing operation research operations management organization organizations sales service strategy