Business and Service Telephone Conversations

Beschreibung

This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.

Autor*in

Cecilia Varcasia

Themen in »Business and Service Telephone Conversations«

Telephone conversations multilingual communication linguistics discourse analysis English German transcription translation studies

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