A comprehensive guide to excelling in a complex matrixorganization
Debra was not in a good mood as she entered Johann'soffice for their third meeting. One of her colleagues had just beenpromoted and, although the guy who got it was good, shedidn't think he was any better than her. Well, except at onething, he was always playing politics - sucking up to the moresenior guys and volunteering to be on any committee going.
Debra knew the type - went to the same school, belonged tothe same club - she didn't have a hope against the kind ofconnections he had so she might as well give up. It seemed doing agood job just wasn't enough around here.
Debra and Johann work in an environment with multiple andcomplex reporting lines - in other words, a matrix.There's room to "slip between the cracks" -if a person wants to take advantage of confusion over who ismanaging performance; or if they can't make the necessarytransition to self-management. Communication can be difficult evenwhen there is an apparently shared language.
Read how Johann and Debra work together to identify the skillsneeded to succeed in a matrix, and how using Emotional Intelligence(EI) can develop specific behaviours you can incorporate in yourdaily job. The result will help reduce stress and increaseyour chances of success.
Dawn Metcalfe, Managing Director of PDS, based in Dubai, usesher experience as a coach and trainer to give us a behind thecurtain look at how mentoring can help an individual develop theskills they need to survive and thrive in today's complexwork environments.
Dawn Metcalfe
Business & Management Personal Career Development Personalwesen Wirtschaft u. Management