The second edition of Housekeeping Management is written from amanagement perspective of the executive housekeeper in the lodgingindustry. The overarching concept of the text spotlights threemajor areas of expertise required for the success of lodgingprofessionals: management of resources, administration of assets,and knowledge of technical operations.
The text explores the role of the housekeeping department inhotel/lodging operations, and focuses mainly on the effectivecommunication between the housekeeping, front office, andengineering and maintenance staff. This edition will have the samefocus on the management- and administration-based philosophy fromthe 1st Edition, but with a stronger focus on the engineeringaspects of housekeeping. The book also incorporates new concepts ofenergy conservation and risk management to address the latestsustainability and security trends in the industry, as well asupdated information on guestroom technology.
Matt A. Casado
Hospitality Hotel, Lodging and Gaming Management Hotelgewerbe, Gastronomie u. Touristik Hotelmanagement Management im Hotel- u. Glücksspielgewerbe