A bestselling author and business guru tells how to improve yourjob satisfaction and performance.
In his sixth fable, bestselling author Patrick Lencioni takes ona topic that almost everyone can relate to: the causes of amiserable job. Millions of workers, even those who have carefullychosen careers based on true passions and interests, dread going towork, suffering each day as they trudge to jobs that make themcynical, weary, and frustrated. It is a simple fact of businesslife that any job, from investment banker to dishwasher, can becomemiserable. Through the story of a CEO turned pizzeria manager,Lencioni reveals the three elements that make work miserable --irrelevance, immeasurability, and anonymity -- and gives managersand their employees the keys to make any job more fulfilling.
As with all of Lencioni?s books, this one is filled withactionable advice you can put into effect immediately. In additionto the fable, the book includes a detailed model examining thethree signs of job misery and how they can be remedied. It coversthe benefits of managing for job fulfillment within organizations-- increased productivity, greater retention, and competitiveadvantage -- and offers examples of how managers can use theapplications in the book to deal with specific jobs andsituations.
Patrick Lencioni (San Francisco, CA) is President of The TableGroup, a management consulting firm specializing in executive teamdevelopment and organizational health. As a consultant and keynotespeaker, he has worked with thousands of senior executives andexecutive teams in organizations ranging from Fortune 500 companiesto high-tech startups to universities and nonprofits. His clientsinclude AT&T, Bechtel, Boeing, Cisco, Sam?s Club, Microsoft,Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell,Sybase, The Make-A-Wish Foundation, and the U.S. Military Academyat West Point. Lencioni is the author of six bestselling books,including The Five Dysfunctions of a Team. He previously worked forOracle, Sybase, and the management consulting firm Bain &Company.
Patrick M. Lencioni
Beruf Business & Management Personal Career Development Personalwesen Wirtschaft u. Management
Lencioni, a consultant, speaker and bestselling author (The FiveDysfunctions of a Team), pinpoints the reasons behind and waysaround what many consider a constant of the human condition: jobdissatisfaction. According to Lencioni, job-fueled misery canultimately seep into all aspects of life, leading to drug andalcohol abuse, violence and other problems, making this examinationof job misery dynamics a worthy pursuit. Through the "simple" taleof a retired CEO-turned-pizzeria manager, Lencioni reveals thethree corners of the employee unhappinesspyramid--immeasurability, anonymity and irrelevance--andhow they contribute to dissatisfaction in all jobs and at alllevels (including famously unfulfilled celebrities and athletes).The main culprit is the distancing of people from each other(anonymity), which means less exposure to the impact their work has(immeasurability), and thus a diminished sense of their own utility(irrelevance). While his major points could have been communicatedmore efficiently in a straightforward self-help fashion, hisfictional case study proves an involving vessel for his model andstrategies (applicable to managers and lower-level staff alike),and an appendix-like final chapter provides a helpfullystripped-down version. (Aug.) (Publishers WeeklyAnnex (Online), July 30, 2007)
"Lencioni knows how to spin a good yarn and he weaves in plentyof advice...this book is essential reading." (BritishAirways Business Life, October 2007)
"...well-written fable...a must-read" (AccountingTechnician, October 2007)
"...filled with actionable advice...A must-read for managers andemployees alike seeking to get the most out of their jobs." (Securities & Investment Review, November 2007)
"...written in such a way that you'll find yourselfwanting to know what happens to the characters" (PersonnelToday, March 2008)
"As with all lencioni's books, this one is filled withactionable advice you can put into effect immediately."(PublicNet, September 24, 2008)"This is a page-turner that unravels the mystery of jobsatisfaction for any manager. Whether you manage six orsixty-thousand people, it is essential reading."
--Trevor Fetter, president and CEO, Tenet HealthcareCorporation
"In a sea of generic books on employee engagement andempowerment, Lencioni throws us a life preserver. His book is amasterful tale which I highly recommend to leaders and anyone elsetrying to build more personal satisfaction in their work."
--Kevin D. Wilde, vice president, chief learning officer,General Mills, Inc.
"Lencioni provides a powerful message to all who lead people,one that will produce exceptional loyalty and results. This simplebook can make a huge difference."
--Robert W. Savage, chief operating officer, Taco BellCorp.
"I love this clever and insightful book! It will remind anymanager, at any level, why they became a manager in the firstplace!"
--Greg Cross, senior vice president, Hilton HotelsCorporation
"Don't let the simplicity of his message fool you.Lencioni provides powerful, practical real-world solutions forimproving results by putting people first. I found many new ideasfor self-improvement that I can't wait to try!"
--Jeff Lamb, vice president, people and leadershipdevelopment, Southwest Airlines
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