Becoming a Conflict Competent Leader
How You and Your Organization Can Manage Conflict Effectively
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Beschreibung
Becoming a Conflict Competent Leader combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward.
Autor*in
Craig E. Runde
Themen in »Becoming a Conflict Competent Leader«
Business & Management Conflict Resolution & Mediation (Workplace Settings) Konfliktbewältigung am Arbeitsplatz Management / Leadership Management f. Führungskräfte Wirtschaft u. Management
Stimmen zu »Becoming a Conflict Competent Leader«
". an excellent read for managers, executive, and other type of leaders who want to develop their skills and competencies." (Dispute Resolution Journal, Jul-Sep 2007)"If workplace conflict is inevitable, becoming a conflict competentleader is one of the most valuable skill sets a leader can possess.Runde and Flanagan clearly lay out how destructive conflict can beprevented while fostering the kind of constructive debate andcreative solutions which businesses need to thrive."
--Joanne McCree, former vice president, human resources, IBM
"A great book! It is full of actionable insights to turn yourorganization's conflict from a cost to an asset."
--Daniel Shapiro, Harvard Negotiation Project; coauthor,Beyond Reason: Using Emotions as You Negotiate
"Their ability to assimilate and describe what managers actuallyface in dealing with conflict is a key factor in making this bookunique from others. No self-help manual on handling conflict thatI've ever seen addresses the basics like this book."
--Kenneth Bradt, past president, Society of ConsultingPsychologists
"Competency in managing conflict is perhaps the mostunder-recognized component of successful leadership. This book,once read, should remain on the shelf of every leader for handyreference."
--Dan Dana, Mediation Training Institute International;author, Managing Differences
"Craig Runde and Tim Flanagan know conflict! Better yet, theyare able to guide the reader through an understanding of itsdynamics from onset to resolution, thereby helping all of us tobecome more 'active constructive' leaders."
--Michael Katos, The Katos Group LLC
"Our personal professional development is a constant pursuit inour quest to be the best we can possibly be. Dealing with conflictis a given in any leadership position. Becoming a ConflictCompetent Leader serves as a great resource for any leader tobetter understand and manage conflict."
--MaryEllen Elia, superintendent, School District ofHillsborough County, Tampa, Florida
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