Encouraging The Heart Workbook

Beschreibung

Getting things done in today's workplace is hard work. Employees become exhausted, frustrated, and sometimes entirely disenchanted-and often, they are tempted to simply give up. But the research conducted by Jim Kouzes and Barry Posner over the last two decades clearly shows that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. This workbook, based on the model presented in the bestselling book Encouraging the Heart, guides readers through seven essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The authors also provide a 21-question self-assessment to help leaders determine how they are doing and where they should focus their development efforts.

Autor*in

James M. Kouzes

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Business & Management Führung Management / Leadership Management f. Führungskräfte Wirtschaft u. Management

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"Jim Kouzes and Barry Posner once again provide us with acollector's item. You'll not only want to do the exercises in theirworkbook, but you'll also redo them as your circumstanceschange." --Beverly Kaye, founder and CEO, Career Systems International;coauthor, Love 'Em or Lose 'Em: Getting Good People to Stay "This is the Swiss Army Knife of management tools." --Debra Sikanas, cofounder, Baudville, Inc.; past president,National Association for Employee Recognition "Jim Kouzes and Barry Posner have hit another home run byturning their groundbreaking research into a practical 'how to'guide that truly brings these compelling principles to life. Thisinspirational 'journey guide' will help readers build leadershipcapacity in all aspects of life--personal, family,vocationally, and community--by lifting and growing othersalong the way to reach their full potential." --Jim "Gus" Gustafson, strategic leadership research anddevelopment, U.S. Cellular "Brilliant! In The Encouraging the Heart Workbook, JimKouzes and Barry Posner show why they are today's preeminentthinkers on practical leadership, giving managers real tools toengage the hearts of their people and create extraordinary results.The highly relevant activities will challenge you to set betterstandards, personalize recognition, and celebrate moreeffectively." --Adrian Gostick, author, The Invisible Employee "After twenty years as an executive search consultant, I have nodoubt that Encouraging the Heart is a key practice for leadershipsuccess and development. This powerful workbook will help youachieve both." --Claudio Fernández-Aráoz, partner and executivecommittee member, Egon Zehnder International "The best workbook on recognition ever published!" --Marshall Goldsmith, university professor, AlliantInternational University's Marshall Goldsmith School ofManagement "The Encouraging the Heart Workbook is more valuable thanany workshop I have attended. Jim Kouzes and Barry Posner provide aguided learning experience that will help you unleash yourleadership power for engaging individuals in committing themselvesfully to their work." --Leslie A. Yerkes, president, Catalyst Consulting Group,Inc.; author, Fun Works: Creating Places Where People Love toWork
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