In this book, human resource management and training expertJudy Hale demystifies training outsourcing and details howcompanies can successfully outsource their training and developmentneeds--from the entire learning function to selected servicesand programs. It also covers the labyrinth of contractual,interpersonal, and legal dimensions inherent in any decision topartner with another service provider. Filled with practical tips,guidelines, and plenty of tools, this book explains how todetermine
* What type of external resources will be required
* What to expect of external resources
* What will be required in terms of program deliverables,reports, quality assurance, risk management, and reportingrelationships
* The level of readiness to outsource deliverables ranging frommanaging the training and development function to specific programelements
* The contractual elements that best protect anorganization's interests
* How to collaborate effectively with all of the functionsinvolved in outsourcing decisions
Judith Hale
Business & Management Training & Development Training u. Personalentwicklung Wirtschaft u. Management
"This book brims with practical guidance, wise counsel, richexamples and, best of all, helpful tools. It's a must for HRDor training managers and all other key stakeholders involved inoutsourcing any part of training."
--Harold D. Stolovitch, emeritus professor, Universite de Montreal,principal, HAS Learning and Performance Solutions and author,Telling Ain't Training and Training Ain'tPerformance
"In step-by-step details, Judith Hale outlines how to make theright decisions about outsourcing securing the proper agreementsand keeping the process on track. In an easy-to-read format withfigures and charts, this is an indispensable tool for thoseinvolved in outsourcing."
--Jack Phillips, chairman, ROI Institute, Inc.
"The charts, tables, and guidelines are superb resources forboth sides of the relationship, and Hale's many examples letus learn from others who have traveled this potentially treacherouspath before. Outsourcing Training and Development is theperfect map!"
--James J. Hill, Jr., CEO, Proofpoint Systems Inc.
"Buy this book and use it. What I like most about the book isthat it does not paint outsourcing as the panacea that some mightthink that it is. Like anything else, outsourcing requires hardthinking, planning and managing. Judy Hale gives you that and muchmore."
--William J. Rothwell, Professor-in-Charge, Workforce Education andDevelopment, The Pennsylvania State University
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